About Us

LET ME GET THIS RIGHT... TREAT THE CUSTOMER WITH RESPECT, 

DIAGNOSE THE PROBLEM CORRECTLY AND BE HONEST? 

AND THEY'LL KEEP USING YOUR SERVICE? 

WHY DIDN'T ANYONE ELSE THINK OF THIS?

We believe honesty is our value. We believe in using quality people to provide high quality service. We enjoy finding the problem and explaining the solution. Appliance repair is our passion, we love talking about the theory's of operation of machines and the reasons for the manufacturers decisions for certain decisions. 

Our ultimate goal is to provide you with excellent customer service, treat your home with respect and fix your appliance our first time out.

If the part needed to repair your appliance is available locally, it will be picked up and delivered either that day or the next day to ensure we repair your appliance in the most timely matter, saving you time and money!!!

Lot's of people use social networking to brag about excellent service, but more so to complain about inadequate service. We want our customers to brag about our service, but we also want to know what we can do to make it better. Let us know what we can do better, but don't forget to let us know what you liked!

Frequently Asked Questions

1. What makes you different? 

We use quality parts and provide an extremely high level of customer service. We show a tremendous amount of respect to your personal homes and your rental properties. Our technicians communicate clearly your problems and keep you in the "know". 

2. Do you offer a satisfaction guarantee? 

Absolutely. If you're not satisfied, we aren't either. We will not ignore you. 

3. What do you charge and is the service fee applied? 

Yes it is! We apply the service fee directly to your labor. You will not pay labor plus a service fee. 

Our labor will absorb the service fee, but will never be less than the service fee. 

 The service fee is based on your particular area, but our base fee is $105. 

We use a national pricing guide referred to as The Appliance Blue Book. This allows us to stay current with industry standards for training and service. Your Diagnostic Fee will only "come off" of the total if you choose to pay in advance. 

4. How is the service fee determined?

Our service fee is determined based on our "cost of doing business" analytics. We found the minimum amount needed to provide the level of service we have determined is necessary to be considered "Quality". 

5.  Are you hiring and how much is your pay?

Yes, we are hiring! 

We are looking for honest, reliable and dependable people WITH experience and WITHOUT to join our Awesome team as appliance repair technicians. We pay experienced technicians 35% COMMISSION on the repair labor with a base pay of $20 per hour for non-commissioned periods. 

High end and some specialty service pays 40% once a technician demonstrates his or her skill.

Entry level technicians will start at $17.50 per hour with benefits starting after the completion of training. 

                                                                                           HERE'S A LINK IF YOU'RE INTERESTED

Join Our Team

SERVICES

Awesome Appliance Repair LLC services different appliance brands such as Whirlpool, Liehberr, Bertazzoni, Frigidaire, LG Electronics, Samsung, General Electric, Maytag, KitchenAid, Bosch, GE, Kenmore, and more. We offer a tremendous amount of knowledge and expertise on products being purchased daily. Awesome Appliance Repair will only send background checked quality technicians who have been factory trained, to repair your Refrigerators, Washers, Dryers, Microwaves, and other unique in-home appliances you have. You are guaranteed to have a friendly repair tech in your home who is knowledgeable and courteous. Thanks to suggestions from our awesome customers we have updated our guarantee on parts and labor. Most repairs qualify for one year warranty on parts and labor! #Awesomeness

The technicians at our company have over 20 years of experience repairing appliances. Our business started in 2010 with one technician and a dream. We have now become one of the most dependable appliance repair companies in Sacramento.

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